Friday, November 7, 2008

Bureaucracy & Inefficiencies @ Hyderabad

POLICE STATION

I was accompanied by ISB's Praveen and another exchange student on my first rickshaw ride when I went to the Cyberabad Police Station to get myself registered during my first week in India. Biometric ID in this tech city is done via the scanning of one's irises (it takes some people a long time to complete this process, I for one had to get my eyes scanned 3 times before it was successful), but this is done only after a preliminary internet registration and recurring documentary checks by 3 police officials. So it took around 2 hours to navigate around 10 square meters of office space and complete our registration (which could've been done in 30 minutes if they had been efficient). The bad news is, we have to go back to register our departure before we leave.

ICICI Bank

After getting our resident permits, we immediately proceeded to the ICICI Bank branch in ISB. Apparently, the branch was not ready for new account opening and did not have application forms for such. We had to make an appointment with a man named Santosh, who always missed appointments because he was busy (coming from another meeting). Ultimately, he left the documents with the branch manager, who allowed us to fill the forms. Here's the timeline:
OCT 17: Account opening at ICICI Bank, informed that account opening procedures will be completed after 7 business days.
OCT 29: Date of collection of welcome pack (which did not happen because they just kept the documents at the branch without looking at it even once), we were told that some documents were missing and that the procedure has changed in the past week due to the financial crisis (erm... highly doubtful).
OCT 30: Proceeded to branch to meet Santosh, who asked us to write a letter to the branch manager signifying our intent to open an account and detailing our stay in India. 5 more business days before we can make our deposits.

All in all, it took us more than 21 days to open a bank account. So in case you won't be having any money remitted from overseas, opening a bank account is too much of a hassle and is not worth your time.

2 comments:

angelno18 said...

what's that thing you are in?
is that a cab???

kenix

Jovi said...

That's an auto-rickshaw. It's one of the forms of transportation over here. Doesn't have A/C but it brings you to most places you can think of.